Refund and Cancellation Policy

At Akansha Academy, we strive to provide the best learning experience through our skill-based online courses. However, we understand that there may be situations requiring a refund or cancellation. Please review our policies below:

Refund Policy

  1. Eligibility for Refund

    • Refunds are applicable only within 7 days of purchase of the course.
    • Refunds will only be processed if you have not accessed more than 20% of the course content.
    • No refunds will be provided after 7 days from the purchase date.

  2. Refund Request Process

    • To request a refund, please contact us at support@akanshaacademy.in with your purchase details and the reason for the refund.
    • Once your request is approved, you will receive a confirmation email.

  3. Refund Processing Time

    • Refunds will be processed within 7-10 business days of approval.
    • The refunded amount will be credited to your original payment method or bank account within 3-5 business days after processing, depending on your bank or payment provider.

  4. Non-Refundable Cases

    • Refunds are not applicable for promotional or discounted courses unless explicitly stated.
    • No refund will be issued if the user violates the Terms and Conditions of Akansha Academy.

Cancellation Policy

  1. Course Enrollment Cancellation

    • Course enrollments can be canceled only before accessing the content.
    • Contact us at support@akanshaacademy.in for cancellation requests.

  2. Subscription Cancellations (if applicable)

    • Subscriptions can be canceled at any time. However, no refunds will be issued for the remaining period of the subscription.

Shipping Policy

  1. Digital Courses

    • As our courses are delivered digitally, there is no physical shipping involved. Course access will be granted immediately upon successful payment.

  2. Physical Products (if applicable)

    • If you purchase any supplementary physical materials, they will be shipped within the following timelines:
      • Minimum Shipping Time: 3 business days
      • Maximum Shipping Time: 10 business days
    • Tracking details will be shared via email once the product is shipped.

  3. Delays

    • Shipping times may vary based on your location, courier partner, or unforeseen circumstances.

Contact Information

For any concerns regarding refunds, cancellations, or shipping, please reach out to us:

We appreciate your understanding and cooperation. Thank you for choosing Akansha Academy!

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